SHIPPING & RETURNS

1, Shipping Service:
Our shipping method contains: DHL, UPS, EMS, TNT and FedEx, as well as ordinary airmail etc. normally,the goods can be shipped out within 2 working days.

2, Return Policy
1, Mis-Ordered Products: If you order wrong item by yourself, or you find it is not what you want to order (not quality problem), our return policy is not applied for you, please aware of this.
 
2, Quality Issue: Our products DON'T work well once you receive it or it encounters crash in delivery causing customers fail to use it, in this situation, our return policy will be open for you.
 
3, Non Quality Issues: In some particular situations, our return policy can be open for you after our customer service learning your particular problem, and in this condition we will charge you 10% handling fee.
 
Shipping options for return items: When you confirm to return the items to us, please use simple flat airmail or EMS to return it, and write shipping address our customer service provides. Please DON'T use DHL, UPS, FEDEX and TNT or any other courier, because we will have problem in clearing the clearance and CAN'T get your return item, we will not responsible for that.

For any other questions, please feel free to contact UOBDSCAN.COM customers service.